High Level Toilets

Loading...

2 Items

Frequently Asked Questions About Our Sanitaryware

Find answers to some of the most common questions about our sanitaryware toilet products.

Toilets

Can I cut down a high-level or low-level toilet flush pipe?

Most high-level and low-level toilet flush pipe kits can be cut down if the cistern needs to sit lower. However, the amount that can be removed depends on the manufacturer. The flush pipes on the Ashbee and Stone Tamar high-level and low-level toilets can be cut down.

 

Please be aware that cutting down a flush pipe may void the product guarantee. If the pipe is cut too short, it may also affect the flush performance.

What types of toilet cisterns are available?

Close coupled: The cistern sits on the back of the toilet pan.

 

Back to wall: The toilet pan sits on the floor and flush up to a wall or boxing and the cistern is hidden within the wall or boxing behind the pan.

 

Wall hung: The toilet pan is bolted to a metal frame within a wall or boxing, with the cistern being hidden within the framework behind the pan.

 

Low level: The cistern is connected to the toilet pan by a short flush pipe.

 

High level: The cistern is installed at head height and is connected to the toilet pan by a long flush pipe.

I need a new toilet seat, can I choose any?

As toilet designs vary, a lot of the sizing can too. Usually, it is best to order the same brand of seat as your toilet, however we may be able to advise others that will fit if you have the dimensions of your toilet.

Where Can I Find Dimensions And Technical Information For A Product?

All dimensions and technical information are detailed in the item description on our individual product pages. You can also find diagrams under the tab labelled 'Specifications' . If there is anything else you need to know about a product, please contact us and we will endeavour to provide an answer to your question.

The Dimensions Of The Products Are Critical. Can You Guarantee The Product Sizes?

Many of our products are handmade and so quoted sizes may vary by plus or minus 3% against the figures stated on our website.

 

When planning installations where dimensions are critical, we would always recommend you contact us prior to ordering to confirm dimensions.